Genpact Hiring Fresher Drive 2024 For Process Associate

Genpact Hiring Fresher Drive 2024:- Genpact Hiring freshers for Associate Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below.

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About Genpact:-

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Genpact Hiring Fresher Drive 2024

Required Qualification:-

• Bachelor’s or equivalent in computer science or related field
• Relevant experience providing Enterprise Support in a technical environment
• Strong analytical/coding and communication skills
• Ability to be flexible, multitask, and learn in a fast-paced environment
• Customer-focused and can demonstrate understanding and empathy
• Creative problem solver with excellent troubleshooting skills
• Self-driven nature with strong attention to detail and follow-through

TCS Hiring For Fresher Drive 2024:- Apply Link

Job Responsibilities:-

• Develop and maintain various products/softwares by using APIs, SDKs, and platform plugins
• Assist with software coding and troubleshooting issues with PHP, Python, and JavaScript coding languages
• Manage technical product issues and escalations, delivering the highest level of customer satisfaction by making use of software development methodologies, such as Lean and Six Sigma
• Work closely with Software Engineer Developers to understand their needs and develop solutions
• Understand and analyze High-End Metrics such as productivity, utilization, Turn Around Time, Transfer & Escalation Rates, etc.
• Perform data analysis with a Use Case submission to visualize trends, provide solutions and mitigate issues
• Ramp-up and train new hires in the process including E2E knowledge base Management
• Work collaboratively with both Internal and external stakeholders
• Be responsible for team’s operational metrics and will quo own with FLM and drive teams’ knowledge

Skills Required:-

• Graduate (Bachelor’s Degree of Any Kind).
• Proficient in both written and spoken communication.
• Willing to offer additional support when needed, and understanding when it comes to working hours.
• A keen eye for detail and investigative abilities.
• Strong understanding along with interpretation abilities.
• Fast learner and detail-oriented.
• Excellent verbal and written communication skills.
• Good decision-making and problem-solving abilities.
• Strong focus on the customer and solution-oriented.
• Having the ability to pose appropriate questions.
• The capacity to arrange and prioritize your own workload in order to fulfill customer deliverables and SLAs.

Selection Process For Drive:-